We want you to love your purchase, if for any reason you are not completely satisfied, you may return your items for a full refund or store credit. All returns must be sent within 14 days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please fill out this return form above with the following information:
Please Note: If the above criteria are not specified we cannot guarantee that your return will be processed.
Once your Return Request has been received, you will receive a free shipping label to the email address used to file your return. Please package the items securely, attach the shipping label well to your parcel, and mail the items to:
Lizi Headwear
479 Wright Debow RD
Jackson, NJ 08527
United States
Please note: We will provide one free shipping label for a return or exchange request, the customer is responsible for any additional shipping fees.
Refunds
Assuming your items are received in unused condition, your return will be processed. Please allow up to seven days from the receipt of your items to receive your refund or store credit. You will receive an email notifying you that your return has been processed.
Damages:
For defective or damaged products, please contact us at 732-813-3787 Extension 2, or email [email protected] to request a refund
Please Note: All sale items are FINAL SALE and cannot be returned.
Questions:
If you have any questions concerning our return policy, please contact us at:
732-813-3787 Ext. 2, or email [email protected]